How AI analysis worksLite

Summary, category, priority score and a draft reply on every entry.

Available in Neural Forms Lite (free) and Pro.

On this page

When Neural AI is connected and Auto-process entries is on, every new submission is analysed in the background. Each entry gets:

ResultWhat it is
SummaryA short description of what the person wants
CategorySuch as inquiry, support or sales
Priority score0 to 100, so the most important leads float up
Draft replyA suggested answer you can edit and send from the entry’s reply thread

Pro: refine the results#

On any entry: Re-analyze with AI refreshes the summary, category and priority; Regenerate reply writes a new draft; Refine with AI polishes your own draft. With business context set, replies reflect what your business does.

If entries are not analysed#

  • Check Settings → Neural AI Cloud shows Connected and has credits left.
  • Make sure Enable Neural AI and Auto-process entries are on.
  • Click Process AI Queue Now. If that works, WP-Cron is not running on your site; set up a server cron job.

Updated October 9, 2026 · Tested with Lite 1.1.2 · Pro 1.0.1